Frequently Asked Questions
What is IGA Cash Back?
IGA Cash Back is our way of rewarding you with real value when you shop at a participating IGA Rewards store. Check out the full list of IGA Cash Back specific FAQs for more information.
What is Multi Factor Authentication (MFA)?
Here at IGA Rewards, we take your account security seriously. That’s why we use Mobile Phone-Based Multi-Factor Authentication (MFA), also known as 2-step verification. This means when you log in, along with your password, you’ll also need to confirm your identity using your mobile phone.
Please check out our full list of Multi Factor Authentication FAQ’s for more information
How does it work?
All you need to do is swipe your loyalty card at the check out every time you shop! If there’s a competition running, you’ll automatically be entered. Make sure we have your email address so you don’t miss out on any offers.
What’s in it for me?
When you join IGA rewards, you’ll get:
- Member-exclusive pricing on the top picks from your local store
- Notified about product deals and offers tailored for you
- Easy and automatic entries in our monthly competitions* when you shop at your local supermarket
- Great deals and discounts on travel and holiday packages
.
How do I sign up?
Signing up is as easy as 1..2..3!
- Pick up an IGA Rewards card from a participating IGA store
- Go to igarewards.com.au and click the Register button
- Enter your details
Does IGA Rewards replace my current loyalty card?
As every IGA store is independently owned, the loyalty programs can be different from store to store. To get the most accurate answer, it is best to check with your local store directly.
Can I use my IGA Rewards card at any IGA store?
Customers can use their IGA Rewards card at any participating IGA Rewards store. The IGA Rewards program is designed to be flexible and convenient, allowing members to redeem their IGA Cash Back and benefit from member special deals at any participating store, not just their primary store.
Participating Stores
You can find a list of all the IGA Stores participating in the IGA Rewards program on our Stores page.